At Lumi Vane, we approach your privacy with the same care and consciousness that we apply to our sustainable collections. Just as we thoughtfully select each ethical piece in our Frankie for Good line or vibrant Bright Hues seasonal offerings, we are committed to protecting your personal information with transparency and responsibility.

1. Information We Collect

When you explore our conscious collections—from artisan candles to timeless denim—we may collect:

  • Personal Information: Name, email address, shipping address, and payment details when you make a purchase of our Everyday Formula essentials or seasonal headwear.
  • Transaction Data: Details about purchases of our sustainable clothing, beauty products, or home decor items.
  • Browsing Information: How you interact with our site, including pages viewed (like our Boots collection or Frankie Gives Back initiatives) through cookies and similar technologies.
  • Communication Data: Messages sent to our Indianapolis-based team regarding our products or payment methods.

2. How We Use Your Information

We use your data with the same ethical consideration we apply to our global shipping practices:

  • To process your orders of our consciously crafted dresses, bags, or decor items
  • To provide customer support for questions about our secure payment options
  • To improve your shopping experience across our sustainable collections
  • To communicate about our latest boot collections or Bright Hues offerings (only with your consent)
  • To fulfill our carbon-neutral shipping promise by optimizing delivery routes

3. Data Sharing & Disclosure

Like our carefully packaged orders, we handle your information responsibly:

  • Service Providers: We share only necessary information with payment processors (Visa, MasterCard, JCB, PayPal) and shipping partners to complete your order.
  • Legal Requirements: We may disclose information when required by law, with the same transparency we apply to our ethical initiatives.
  • Business Transfers: In the event of a merger or acquisition, we’ll notify you as promptly as we announce new seasonal collections.

We never sell your personal information to third parties.

4. Data Storage & Security

Your information is protected with the same care as our eco-friendly packaging:

  • All transactions are processed through PCI-compliant systems
  • We never store full payment details on our servers
  • Data is stored securely with industry-standard encryption
  • Access to personal information is limited to authorized personnel

5. Your Rights

As a conscious shopper, you have rights regarding your data:

  • Access: Request details about the personal data we hold
  • Correction: Update inaccurate information in your account
  • Deletion: Request removal of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications about our latest collections
  • Restriction: Limit how we use your personal information

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like selecting the perfect accessory to complete an outfit, we use cookies to enhance your experience:

  • Essential Cookies: Necessary for our site to function, like processing payments for our sustainable clothing
  • Analytics Cookies: Help us understand how customers explore our collections (like Bottoms or Beauty products)
  • Marketing Cookies: Used only with consent to share information about new arrivals like Flats or Headwear

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we ship worldwide (excluding select Asian and remote regions), your data may be transferred internationally with appropriate safeguards in place.

8. Children’s Privacy

Our sustainable collections are designed for conscious adults. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy as thoughtfully as we curate new seasonal offerings. Significant changes will be communicated to you.

10. Contact Us

For questions about our privacy practices—just as you might inquire about our Frankie for Good initiatives—contact our Indianapolis team:

Lumi Vane Sales
3993 Sugarfoot Lane
Indianapolis, IN 46214
United States
Email: [email protected]

Thank you for trusting Lumi Vane with your personal information—we value this trust as much as we value creating sustainable, beautiful products for conscious living.