At Lumi Vane, we ensure your thoughtfully curated pieces arrive with the same care and attention we put into selecting them. Our global delivery options are designed to match your sustainable lifestyle values.
Global Shipping Made Simple
We proudly ship worldwide (excluding select Asian and remote regions), bringing our timeless collections to your doorstep wherever you are. Each package is prepared with eco-conscious materials, reflecting our commitment to style with substance.
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 USD
Ideal for when you need your Frankie for Good pieces or Bright Hues collection a little sooner.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE on orders over $50 USD
Perfect for your seasonal wardrobe updates or when stocking up on our Candles and Decor items.
Thoughtful Processing
Every Lumi Vane order receives our careful attention:
- 1-2 business days for order processing
- Quality check of each item (from our Denim selection to delicate Beauty products)
- Eco-friendly packaging
- Dispatch notification with tracking information
Hassle-Free Returns
If your items don’t align perfectly with your vision (though we’re confident our curated collections will), we offer:
- 15-day return window from delivery date
- Easy return process – simply email our team at [email protected]
- Return shipping costs are the responsibility of the customer
- Items must be unworn/unused with original tags attached
*Final sale items (marked in product descriptions) are not eligible for returns
Our Commitment to You
Whether you’re refreshing your Everyday Formula essentials or selecting a special piece from our Dresses collection, we’re here to ensure your Lumi Vane experience is seamless from click to delivery.
For any delivery questions or special requests, our Indianapolis-based team is always available at [email protected].
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color: #333;
line-height: 1.6;
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margin-bottom: 3rem;
padding-bottom: 2rem;
border-bottom: 1px solid #eee;
}
.hero-section h1 {
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font-weight: 300;
margin-bottom: 1.5rem;
color: #222;
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.intro-text {
font-size: 1.1rem;
max-width: 700px;
margin: 0 auto;
}
.delivery-section, .processing-section, .returns-section, .customer-care {
margin: 3rem 0;
padding-bottom: 2rem;
border-bottom: 1px solid #eee;
}
h2 {
font-size: 1.8rem;
font-weight: 300;
margin-bottom: 1.5rem;
color: #444;
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h3 {
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font-weight: 400;
margin-bottom: 1rem;
color: #555;
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.shipping-options {
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grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
gap: 2rem;
margin: 2rem 0;
}
.option-card {
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padding: 1.5rem;
border-radius: 5px;
border: 1px solid #eee;
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.option-card.highlighted {
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border-left: 4px solid #888;
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.process-steps, .returns-policy {
list-style-type: none;
padding-left: 1.5rem;
}
.process-steps li, .returns-policy li {
margin-bottom: 1rem;
position: relative;
}
.process-steps li:before, .returns-policy li:before {
content: “•”;
color: #888;
position: absolute;
left: -1rem;
}
.note {
font-size: 0.9rem;
color: #666;
font-style: italic;
}
strong {
font-weight: 600;
color: #222;
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